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Terms of sale

1. General Provisions
These terms and conditions of sale ("Agreement") are applicable to all the sales of products ("Products"/"Items") purchased through the website http://shop-tradehouse.it (the "Shop").
The use of the distance selling service, described in this Agreement, is reserved exclusively to consumers ("Buyers"), understood as individuals acting for purposes unrelated to their own trade, business or professional activities that can eventually be carried out.
The Agreement to be concluded is presented in three languages - Italian, English, Russian.
The Buyer is requested to read carefully the Terms and Conditions of the Agreement, available in the Shop, in order to accept them, pursuant to Article 12 of Legislative Decree 70/2003.
Agreements, concluded with TRADEHOUSE (as defined below) through the Shop, are governed by Italian law and, particularly, by Legislative Decree 206/2005 (the "Consumer Code") and by the "E-Commerce Decree".

2. Seller's Credentials
The Seller - TRADEHOUSE, Registered Office: Via Martiri delle Foibe 50/a, 62012 Civitanova Marche ITALY - VAT 01739700434

3. Product Information
The information relating to the Products TRADEHOUSE, liable to distance selling through the Shop, is available in the Shop in question. The information mentioned above is provided in accordance with Articles 52 and 53 of the Consumer Code.

4. Price
The Product prices are inclusive of all taxes and duties. All prices are stated in Euro. Prices are subject to change without notice. In any case the valid prices are those plublished at the moment of order.

5. Product Order
The main characteristics and prices of the Products are specified in offers related to each Product.
To purchase a Product, the Buyer must fill in the electronic order form and send it to TRADEHOUSE, by following the instructions provided by the Shop.
The Buyer has to add a Product to the "Shopping Cart" and, after having examined the General Terms and Conditions, paying particular attention to the Privacy Policy, as well as to information concerning shipping costs and the procedures for exercising the right of withdrawal, they are invited to select a preferable method of payment, whereupon to choose the option "Send the Order".
Before submitting their purchase Order, the Buyer will have the opportunity to correct possible errors of data entry, by following a special modification procedure contained in the Shop. In particular, the Buyer has the right to change the number of Items to be purchased, by adding or deleting one or more Items in the Shopping Cart.
By sending the order form, the Buyer declares that they have examined and fully accepted the General Conditions of the Agreement.
TRADEHOUSE reserves the right to evaluate the acceptance of received orders. TRADEHOUSE will inform the Buyer of any impossibility to accept the received orders, within 48 hours starting from the day following that one of the order submission, and will reimburse any amount already payed by the Buyer for goods to be supplied.

6. Methods of payment
TRADEHOUSE accepts payments made by the following methods:
Payment by Credit Card
Bank transfer to the following account indicating the order number:
For Italy IBAN: IT 31 L0200868876000010322651
BIC Code: UNCRITM1Y34

7. Confirmation of the receipt of order
In accordance with the provisions of Article 53 of the Consumer Code, after execution of the contract, the Buyer receives the confermation of the receipt of order, via email.

8. Errors
The Product information, provided in the Shop, is constantly updated.  However, it isn't possible to guarantee the complete absence of errors.  TRADEHOUSE reserves the right to correct errors, inaccuracies, and omissions even after submission of an order, and to change or update information at any time without prior notice.

9. Claims and warranties
A valid complaint must be filed in writing, within 8 days from the date of the receipt of goods. In case a Product has some flaws or defects, TRADEHOUSE, with no further warranty, except that one provided by law, will supply, by their choice, reparation or replacement of defective goods. Any variations in the aspect, shape, tissue flexure, or texture, or colour, that are within the tolerances accepted in the trade, can't be a cause for the dispute. Illustrations, represented in the Shop, are just indicative, therefore some chromatic colour variations are allowed if they are within the tolerances accepted in the trade or established by related standards.  
TRADEHOUSE, promptly engaged in updating the Shop in correspondence with Product updates and restyling, reserves the right to make alterations in order to improve the Products presented in the Shop, therefore claims, related to Product details that don't correspond exactly to what is shown in the images of the Shop, are not permitted.
The warranty does not cover damages caused by improper use of the product.

10. Governing law and jurisdiction
This Agreement is governed by Italian law and must be interpreted in accordance with Italian laws.
For disputes caused by wrong interpretation, validity and / or execution of Terms and Conditions of the Agreement, and in case of impossibility to efficiently resolve the dispute in extrajudicial mode, the competent territorial authority will assume the responsability of dispute settlement.

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About us

Tradehouse is an artisan company that produces leather handbags and accessories, making part of best "Made in Italy" tradition. All our creations are implemented in the factory of Civitanova Marche. But we also make use of the help of local laboratories and experienced professionals.

In the course of time, we have learnt to combine traditional methods of leather craftsmanship with the usage of innovative technologies.

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Contacts

  • Via. V. Breda – Zona Industriale “A”, 62012 Civitanova Marche ITALIA
  • +39 0733 801545
  • +39 0733 898450

 

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